Sunday, May 17, 2009

Elearning Self-assessment

Elearning Self-assessment
Self-assessment is one of these lonely things that some may think smacks of navel-gazing. The practice may not always be looked on as a laudable, useful activity. In the context of apportioning ticks for knowledge or ups for skill achievement, it looks inward.

Yet for the lone learner, it has the potential to be a very important and effective learning tool. The temporarily, teacherless elearner has little option than to practice self-assessment. Indeed, any learner who takes the initiative to learn on one’s own (as a life-long learner would) is confronted with the need to assess his or her own learning progress.

In this post I’m going to attempt to list the pros and cons of learner self-assessment with a view to providing possible insight into ways of improving its design.

the pros:


Timeliness:

Even the simplistic answer-at-the-back-of-the-book has the advantage of immediacy. As a young and failing student of Mathematics, I was saved from continuing along that path of failure. I was given a gift of a falling-apart Math textbook from a caring teacher.

It had the answers at the back. Many successful distance students have discovered what I did - immediate feedback of knowledge gain, or skill attainment, can provide powerful encouragement for further learning.


It can be performed at a time convenient to oneself, as can the learning activities that should accompany it. Through a series of immediate self-adjustments in learning or understanding, acquisition of skills and knowledge can be accelerated.

Self-paced:


Self-assessment can be a complementary accompaniment to self-paced learning. No other form of assessment is as convenient in this respect. For some learners, it can also be looked on as non-threatening. There is no embarrassment borne by checking one’s own answers - no possible exposure to others of ignorance for the sensitive learner.

No need for sophistication:

Computer based instruction, or any development of that, can be a facile means of self-assessment. Even if it’s the computer that does the assessing, the learner is still in control of the learning pace. Well-designed digital resources don’t have to be overly sophisticated to be successful either. Their real strength is immediacy. When the resources are being designed, there is always the potential to give helpful explanation and further teaching where appropriate.

Strength in introversion:


The introverted learner can often find an inner strength that contributes to momentum gained in learning. For those learners who can provide this for themselves, it can bring a new self-confidence.

the cons:

The solitary learner:

Self-paced self-assessment in learning is a lonely journey for many learners. For some it can also be depressing. A lot of its success depends on personality. The extroverted learner who enjoys discussing and chatting around the topic can find the learning atmosphere brought on by self-assessment to be hollow, lonely and boring.

Assessment requires energy:


Learning on one’s own requires energy and initiative. The learner is required to bring energy to the learning process nearly all of the time. Self-assessment can be just another boring task that the learner has to do. In this respect the digital resource may provide some relief. However, energy is still required to ‘hook on’ to the learning. Without that, the process can become mechanical and the incentive to stay on track can fade away.

Lack of encouragement:

Nearly all of the encouragement provided by self-assessment comes from the learner. There is no great pat on the back - no accolade that brings the moment of joy and celebration of what has been accomplished in learning. It can be nothing more than ho-hum, which is far short of encouraging.

Frustration in extroversion:

The extroverted learner, who needs people around for ideas and interaction, can become frustrated and exasperated with the task of self-assessment. Some find dredging up the energy for learning to be enough of a chore, without adding to it yet another duty of checking for mistakes or learning that’s gone awry.

In summary:

In most elearning environments, computer assisted self-assessment can form a major part of the learning cycle. So critical is this to learning, that the design of the feedback given to the learner can make or break successful engagement. A simple RIGHT or WRONG response has its uses. But it can be severely limiting when it comes to encouraging engagement.

A better process may lie in providing a sweep through part or all of the learning cycle, perhaps without having to say YOU'RE WRONG. Another approach to the learning cycle is always useful too. But for some purposes, a simple chart or checklist may be all that's needed.

( 10 ) ( 9 ) << - related posts - >> ( 7 ) ( 6 ) ( 5 ) ( 4 ) ( 3 ) ( 2 ) ( 1 )

Take Charge of Your E-book Learning




The recent discussions on training and education pose interesting questions on how these disciplines are defined. I recently put a sheet together for use as a training aid, but perhaps it's more education. Reading some of the opinion commented on blog posts recently I wonder how others may define this. What do you think?

Take Charge Of Your E-Book Learning

“You can have it all. You just can't have it all at once.” Oprah Winfrey

Complaints and objections:

The technological advancements of the latter part of last century, such as electronic computers and the Internet, have made learning more accessible to us all. Among the innovations that came with these developments is the e-book but it is not always looked upon as a helpful invention. Common grumbles about e-books are:

  • Too difficult to read – ‘I get sore eyes peering at the screen.’
  • Too unwieldy – ‘l can’t flick through the file like a book.’
  • Too many pages – ‘I haven’t time to read all that!’

The list goes on. The fact is we are living in the 21st Century. People do learn from the computer screen and some of the most up-to-date learning can happen this way. Most e-books are not intended to be read from start to finish but that is a poor learning habit whatever the medium that’s used.

Just as there are smart ways to learn from a hard-copy resource book, there are effective ways to learn from an e-book. The techniques can be applied as much to gleaning what’s new on this morning’s intranet as gathering useful information from a weighty text file.

Windscreen wipers:

Rule number one is optimise your viewing.

Grime on the screen limits ease of reading. You should clean your screen regularly and this is simply good practice. Correct adjustment of the brightness and contrast settings of your monitor can also go a long way to improving the readability of information on the screen.

Unwanted reflections and glare from nearby lights or windows can interfere with your ease of viewing so adjust the monitor position to reduce or if possible eliminate these. Though liquid crystal displays do not show the same annoying array of reflections so common with convex glass monitors they still need regular cleaning.

Text size:

Text that’s too small to read comfortably can make learning a real effort but there are many adjustments that can be done to help with this. You may have to think about your PC display settings for instance but it could be as easy as looking for the text option on the application you’re using, like the zoom button shown above and that's available on most tool bars or using a browser menu option to alter the text size.

Contents, indices, bookmarks, & other features:

Use the contents list or index if there is one. Just as in any hard copy book, a directory in an e-book gives a summary of what’s contained there. It pays to scan through a directory before you begin study reading and this is just good practice when using any resource book. If you are lucky to have a directory that’s equipped with hyperlinks you can be taken to the start of relevant sections on a click. The width of a directory frame is usually adjustable so that it doesn’t encroach on your text space and it can often be closed or hidden when not in use.

Most e-books have powerful summary links such as bookmarks included in the left frame. They’re a real lifesaver for those who can’t stand scanning hundreds of pages of boring text to find the interesting parts. Though bookmarks may not present a comprehensive inventory, they usually point to the beginning of key sections and therefore save time.

Links within a text can help you flick swiftly to important parts. Most texts provided with those also have ‘Return to Top’ links at convenient positions, permitting the reader to return immediately to a key starting point.

Some e-books permit you to re-open them where you left off. For instance, in Adobe Reader the page-holder is switched on by choosing the settings:

Edit (Windows) or Adobe Reader (Macintosh) >
Preferences >Startup > Reopen Documents to Last Viewed Page > All files.

Search:

Many applications have search capability. Some are more sophisticated than others but usually the quick keys Ctrl F bring up a plain search window, like the one shown above, to allow a keyword to be entered when looking for a specific item or reference to it. A few slick searches with careful keyword selections and using the ‘next’ function can frequently save time otherwise spent exploring a large directory.

Learning needs energy:

The environment must be right for effective learning so you have to choose the appropriate time and have the right headspace. When the delivery is very low energy, as with information viewed from a file, you must bring energy to the process. Learning from the screen requires high energy – a passive approach doesn’t work. Many learners have difficulty knowing what parts of an e-book to scan through and what parts should be studied in detail.

Scan sections that seem to have parts you may find useful.
Study parts that have specific information you need to remember.

Printing a section of text:

When there’s a need to work with a section of information repeatedly it’s sometimes easier to pick up a printed copy than it is to keep accessing a file. Though this is not recommended as a standard practice, it is an option that may present some relief for those who must have a hard copy of a chunk of text. But before sending part of a text file to the printer, ask yourself the following questions:

  • Am I sure the printed text is going to be useful?
  • Are there any pages that I don’t need?
  • How often am I likely to use the copy after I’ve read it?
  • Am I likely to pass the copy on to someone else?

Having considered answers to all of these and you still wish to print, take care to select only the pages you need. Some e-books can run to more than 500 pages. Imagine your embarrassment if you accidentally lock up the printer as people wait for the next quarter hour while you waste a bucket of paper.

If this happens, switch off the printer and cancel your print order. If you don’t know how to do this, ask around for help.

Perhaps it’s best to find out how to learn from the screen.

Tuesday, May 5, 2009

Learning With A Webcam

This article was first published on Futurelab in February 2008. I've reproduced the text of the article here. Some links to resources are now no longer current.

"Challenge is a dragon with a gift in its mouth -
tame the dragon and the gift is yours."
- Noela Evans


A new kid on the block

The webcam[1] has enjoyed a prosperous career, from its early commercial adoption in the adult industry, through its use in personal video-conferencing, to more recent applications in monitoring traffic, examining air quality[2], as weather-cams, aquarium-cams, zoo-cams, volcano-cams[3] and a plethora of other location-cams[4].

Despite its popularity and speedy development many educators still regard it as a new kid on the block and there is surprisingly little published on its specific operation as a pedagogical tool; this article summarises information currently available relevant to this purpose.

Why use a webcam?

The idea of teaching online classes and using a webcam for this purpose[5] with specific communications software such as Skype[6] has been around for a few years. Enthusiasm among instructors has initiated the need for training in the use of this technology within a range of pedagogically related applications[7] but only basic information[8], simple tips[9] and useful hints in the operation of the webcam[10] can be found on a few practical Internet sites.

Some tertiary institutes such as CTL Regent University have incorporated the webcam in a variety of teaching and learning activities[n/a11], Spanish language tuition has enjoyed the use of this technology with notable success[12] and the value of the webcam in learning the technique of taking cuttings from a woody plant in horticulture has been identified[13]. The use of the webcam as a teaching and learning tool is gradually becoming more popular at all education levels.

A recent Becta article[14] on improving learning through technology reports that “webcams can offer teachers effective ways of using ICT across the curriculum that can engage pupils with technology in an interactive way. They can allow pupils to see real-time events, bring far-off places to life, and can inspire curiosity and imagination. Webcams can also be used for video-conferencing, assisting collaboration between schools, perhaps in different locations in a country or between countries, on a joint project.”

E-learning applications

Though there is not a significant amount of quantitative research available at present, the anecdotal evidence suggests that use of the webcam in specific areas can make an important contribution to the portfolio of applied e-learning technologies.

The Digital Geography site[15] offers different examples of webcam application, for instance, one where a Year 7 student uses it to explain how she created her model river[16], and another where a whole Year 7 class works collaboratively to make an environmental movie[17] using Windows Movie Maker[18] to edit the takes and a webcam-wall[19] using PowerPoint.

The Center For Innovation In Engineering And Science Education (CIESE) provides lessons in weather forecasting[20] where remote webcams accessed on the Internet give students prompt confirmation of their assigned predictions. Many Internet-based tuition services are now using the technology as a direct means of providing lessons in a variety of topics, including those that present live access to a zoo[21], offer live music lessons[22] and facilitate the required animation for specific lessons in biology[23].

The potential for the fruitful application of webcams is evident in teaching art, technology and other areas of learning that have a central practical component. Student research on difficult topics such as environmental issues can be made easier through access to the many location webcams available on the Internet.

Problems and risks


Becta[14] elaborates on some of the threats related to webcam use, outlining that “one of the greatest risks associated with streaming webcams is one-to-one chat, typically as an extension to chatrooms. While it’s extremely unlikely that pupils will use webcams for chatting in an educational setting unless for organised video-conferencing sessions, it is possible that they may use them outside of school and so should be alerted to the dangers.”

Computer virus infection such as that caused by a so-called ‘trojan’ can also present problems that are minimised by installing good anti-virus software.

Ric Jensen of Northwestern State University found that the use of a webcam could enhance learning and had real benefit that allowed distance education students to put a face on the instructor, though there were difficulties of access due to low-bandwidth issues[24].

Privacy issues and acceptable use policies


Establishing a safe ICT learning environment is of paramount importance. The people at Becta have identified and elaborated on three generic components[25] that are recommended to ensure this is maintained:
  • an infrastructure of whole-school awareness, designated responsibilities, policies and procedures

  • an effective range of technological tools

  • a comprehensive Internet safety education programme for the whole school community.
Special care should always be taken where webcams are in use as with the supervision over the dissemination of images from that technology. Becta has published an excellent comprehensive document[26] entitled ‘E-safety - Developing whole-school policies to support effective practice’, some of which relates directly to the use of the webcam.

References (some links are no longer current)

1. http://en.wikipedia.org/?title=Web_cam
2. http://airnow.gov/index.cfm?action=airnow.webcams
3. http://www.geonet.org.nz/volcano/volcams.html
4. http://www.earthcam.com/
5. http://www.degreetutor.com/library/adult-continued-education/online-learning-software
6. http://en.wikipedia.org/wiki/Skype
7. http://frontpage.montclair.edu/mmagic/Multimedia_Magic_I.htm
8. http://computer.howstuffworks.com/webcam.htm
9. http://webcast.broadcastnewsroom.com/articles/viewarticle.jsp?id=49366
10. http://www.mddacommunicate.com/hints.html
11. now not available - http://www.regent.edu/admin/ctl/resources/training/webcam/webcam.pdf
12. http://www.instituto-exclusivo.com/
13. The Correspondence School, NZ, Claire Neiman (private communication, May 24, 2007)
14. http://schools.becta.org.uk/index.php?section=lv&catcode=ss_lv_com_02&rid=14909
15. http://www.digitalgeography.co.uk/
16. http://www.digitalgeography.co.uk/archives/2006/11/more-web-cam-moments/
17. http://www.digitalgeography.co.uk/archives/2006/10/web-cam-movies/
18. http://en.wikipedia.org/wiki/Windows_Movie_Maker
19. http://pilotgcseradicalgeography.co.uk/2007/04/02/web-cam-wall/
20. http://www.k12science.org/curriculum/weatherproj2/en/lessonenr1.shtml
21. http://www.readwritethink.org/lessons/lesson_view.asp?id=234
22. http://www.flutepianoguitar.com/web_cam_lessons.html
23. http://www.educationtechnologies.com/modules/bfly1/default.htm
24. http://www.etsca.com/tscjonline/1206-blackboard/
25. http://schools.becta.org.uk/index.php?section=is&catcode=ss_to_es_pp_aup_03&rid=11087
26. http://publications.becta.org.uk/download.cfm?resID=25934

Saturday, April 25, 2009

Technology Competency & 21st Century Learners

Recycle Bin
Aaaaaaah! I’ve just deleted the Recycle Bin from my Desktop!

My PC runs Vista. Unlike other versions of Windows, Vista has a pull-down list on the Recycle Bin with a Delete option as well as the Empty Recy
cle Bin option. If Delete is chosen, the Recycle Bin isn’t emptied – it is removed from the Desktop!

Menu for the Recycle Bin
Fortunately, the Recycle Bin is not actually deleted, but the path to restoring it, although easy to follow, is not easy to find.

The first time I deleted it was traumatic but I found a tip on Google. There are millions on
the Vista Recycle Bin!



It was only when it happened again that I realised that I hadn’t followed the advice I give to my students and colleagues on learning and practice. So the second time I had to do the Google search I made a careful mental note of the steps needed, and also to come back and check I could still remember them before I logged off.

I was reminded of this helpful idea when I read Tracy Hamilton’s recent post, Laughing at my own memory lost - Use it or Lose it. I also recalled the related comment I left on Tony Karrer's Tool Set 2009.

See > Note > Act > Practice (SNAP)

Teachers today require a high level of ICT competency, in addition to their understanding of subject knowledge, pedagogy and teaching practice. But the 21st Century teacher doesn’t need much more in the way of basic ICT skills than a late 20th Century teacher did. Certainly keeping up with the latest ICT developments and updates is a part, but then, isn’t that always the case in ICT?

The need is for a clear pathway for the learner to apply the learning once delivered, by whatever means – conversation, professional development program, whether on-the-job or in a formal training class.

Cognitive apprenticeship

It is embraced in the so-called cognitive apprentice theory that experts in a skill often don’t consider hidden processes involved in carrying out complex skills when they are teaching/instructing newcomers.

Situated professional development programs can be used to make this happen, instead of defining a prescription for particular technology competencies that learners must have and be able to use.

Often, learners have difficulty learning raw content. They may not be able to see exactly how raw know-how can be applied as it may have no relevance to them at the time and so they don't learn and remember.

Situated learning that ground learning experiences in the learner’s own practice may well be more successful and a situated professional development technology program can serve the needs of the learners’ specific technology within their own learning environment.

But learners can do a lot of this for themselves.

Practice and metacognition


Whatever skill/knowledge/concept the learner has first learnt should be practiced soon as - the same day. This means that any training that is given should take into account the opportunity the learner may have to practice the same day and try out their newly acquired skill.

Mini projects that can be used by the learner after learning sessions always helps with this. This also applies to an on-the-job conversation where the learner picks up a tip or piece of advice that may well be useful to them in the future.

Learning to write little reminders when first shown something and then to practice it immediately afterwards is paramount to putting what's learnt into use and maintaining it. It is in the category of what’s called metacognition.

The mantra is learn and practice soon as.

As well, last thing on a Friday is a no-no for training/learning simply because of this whole principle of practice soon as.
You can say ta-ta to what you're shown last thing on a Friday by the time Monday arrives. You rarely consolidate what you’ve learnt over the weekend!

When a helpful IT technician comes to show me how to do something on my PC on a Friday, I always say, “Can you show me on Monday? I’ll send you an email - I'll come round and you can show me then.”
Then I send the email AND cc it to myself.

I recall some years ago getting computer training on the last days of the year! Forget it! I may as well have!

Three tiers of technology competency

Acquiring technology competency has at least three components to it. They are to do with concept
(c), training (t) and practice (p). Take knowing where to find the ‘attach and email’ function for instance.


The know-how to use the ‘attach and email’ function in Word 2007 comes with a bit of t & p and the end result is swifter and less cumbersome than other methods. But the ‘concept’ that a newly created Word document can be attached immediately to an email, and that the email application is invoked automatically while this process is being brought into effect is more than mere t & p.

The learner who has never met this idea is very unlikely t
o think of looking for the function on any new version of a computer application in order to use it. Thankfully in most instances the c comes with t & p but not always.

It’s not all just learning how to. My feeling is that there are at least 3 tiers of competency in any set of related skills:
  1. concept - such as Send to Mail Recipient as Attachment (just get your head round the c idea)

  2. knowledge that a function exists on the application/program used (t but also needs c),

  3. knowing how to use it on a specific app/program (c and t & p).
You'll notice that practice always comes last but is no less important.

Remember the mantra?

Learn and practice soon as (SNAP!)

Monday, April 20, 2009

Working With Online Learning Communities

Working With Online Learning Communities
This article was first published on Futurelab in January 2008. I've reproduced the text of the article here. Some links to resources are now no longer current.

What is an online learning community?


Since the end of last century, government initiatives throughout the world have sponsored the development of online learning communities in schools and other learning institutions.

A community can be classified as a group of people, each with different expertise and with access to diverse resources, in which a sharing occurs so that individuals within the group can benefit from each other.

Wikipedia defines an online community as “a group of people that primarily interact via communication media such as letters, telephone, email or Usenet rather than face to face”[1].

An online learning community can be described as a common place online where its members can engage in community activities in areas of learning guided by a leader. It is widely accepted that such communities hold promise for the effective sharing of skills and knowledge.
This review looks at a number of key factors important to growing successful online learning communities and provides some relevant strategies for this.

Non-participating members of an online group

One behaviour in online groups that has been extensively studied is that of the non-participating members, termed the ‘lurkers’. Etienne Wenger[2] calls them Legitimate Peripheral Participants.

Lurkers are widely known to be among the majority of defined members and they have been found to make up over 90% of most online groups. They are perhaps the most important members in view of their potential to contribute to online groups.

Blair Nonnecke and Jennifer Preece have studied the ‘silent participants’ of discussion forums and have extensively researched[3] many of the reasons why lurking occurs. Though these have implications for the expected success of collaborative learning, it would appear that lurkers are not necessarily non-learners.

Takahashi et al have found that intentional learning seems to occur with so-called active lurkers[4]. If lurkers can be identified, it is found that some of them can be enticed to become active participants. Non-active lurkers are apt to be members with online capability but who do not log on. Though proportions vary from group to group, non-active lurkers tend to make up the largest proportion of all members in an online group.


Perceptions of online student communities

In a series of in-depth studies with online student communities,
Caleb Clark examines and identifies key learning success factors[5] in working with those. He cites findings confirming that the technical infrastructure and user interface (the online environment) “must provide the means to communicate social cues and information”, and other studies by Kaplan[6] and by Schwier[7] reinforce these results. For instance, Clark asserts that “just because it's online, doesn't mean the effects of (page) design disappear.”


Clark’s work is well sourced, and within it he develops three guiding principles:
online learning communities are grown, not built

online learning communities need leaders

personal narrative is vital to online learning communities.
Clark identifies that “online learning communities grow best when there is value to being part of them”. He further elaborates that, “one of the hardest things to do in any online community is to get people to give information. One reason is that people just don't naturally think their way of doing things has value, when in fact it is the very heart of a community's value! This is especially true in online learning communities where the exchange of information is key to keeping students coming back.” He stresses the need for doing the groundwork that makes for successful student engagement in online collaboration, an opinion also shared by Mohr and Nault[8].

Clark contends that “leaders are needed to define the environment, keep it safe, give it purpose, identity and keep it growing”. He gives a set of mantras for teacher/leaders in any online community:
all you need is love

control the environment, not the group

lead by example

let lurkers lurk

short leading questions get conversations going

be personally congratulatory and inquisitive

route information in all directions

care about the people in the community; this cannot be faked

understand consensus and how to build it, and sense when it's been built and just not recognised, and when you have to make a decision despite all the talking.

He cites confirmation that “personal narrative is vital to online learning communities. Personal stories and experiences add closeness, and provide identity, thus strengthening online communities.”


William Klemm has a more pragmatic approach[9, 10] to student participation, one that tends to coerce the engagement of post-secondary students in online collaborative learning. A minimum level of online participation as well as a deliverable piece of work relevant to the community activity is a mandatory course requirement. Many universities adopt a similar approach in order to ensure minimum online engagement of each student in collaborative study.

Challenges to student learning in online communities

Marcy Bauman reports on the challenges[11] posed in working with online communities. She identifies that “many of the interaction strategies both [teachers] and students use face-to-face simply will not work online” and she gives reasons for these.

She identifies that “students often do not have the necessary skills to survive in an online class” and that persistence, application and other key skills that are required to learn from the online platform may not be there in every student. These are quite different from the assumed equivalent skills required of the student in a face-to-face environment.


Bauman recognises that “in face-to-face classes, it is rare for students to be put in the position of having to rely solely on the written word in order to perform the work of the course”. She further justifies this by outlining that “when all the information comes to students via texts, they need to become proficient in reading those texts for meaning, and in order to be able to use the information they read in another context”, a circumstance not unknown to distance educators. She asserts that “this kind of reading is demanding in a different way than the kinds of reading students usually do in their classes; it requires considerably more effort and commitment than students may be used to giving to their reading.”

Bauman elaborates on the difficulties faced by the teacher, highlighting the lack of verbal and visual clues from students leading to a lesser understanding of student “attitude” while there is a need to monitor this feature. She explains her guidelines for growing communities within a class of students:
communicate frequently with the class

make as much interaction public as possible

create a space for non-classroom-related interaction

understand the limitations and strengths of the technology you're using in terms of fostering interaction

ask questions often, and interact with students in the forum you have devised for class interaction.

E-learning manuals and e-books elucidating much of the common practice upheld by Clark and also by Bauman are becoming more numerous. Many of them are freely available online such as the eBooks from The eLearning Guild[12].

References (some links are no longer current)

1. http://en.wikipedia.org/wiki/Virtual_community
2. http://www.ewenger.com/
3. http://www.cis.uoguelph.ca/~nonnecke/research/
4. http://portal.acm.org/citation.cfm?id=958160.958162
5. http://www.noendpress.com/caleb/olc/3Principles_Online_Comm.pdf
6. now not available - www.learningcircuits.org/2002/aug2002/kaplan.html
7. http://cde.athabascau.ca/ISEC2002/papers/schwier.pdf
8. http://www.astd.org/LC/2004/0504_mohr.htm
9. http://technologysource.org/article/creating_online_courses/
10. now not available - cid.byu.edu/tutorials/EightWays.pdf
11. now not available - kolea.kcc.hawaii.edu/tcc/tcc_conf97/pres/bauman.html
12. http://www.elearningguild.com/

related posts - >> ( 6 ) ( 5 ) ( 4 ) ( 3 ) ( 2 ) ( 1 )

Sunday, April 19, 2009

What Is Learnt From Community?

Map of Fair Isle
North of Scotland, 25 miles south west of the Shetland Islands, lies Frjóey (Sheep Island - from the Norse) or Fair Isle. About 3 miles long and 1.5 miles wide, it is the most remote inhabited island in the United Kingdom. Despite its almost complete lack of raw materials, Fair Isle has been occupied since the Bronze Age.

The resourcefulness of the people of Fair Isle is extraordinary.
The principle occupation of the men is crofting. The people subsist almost entirely on their own fine produce of meat and vegetables.

Fair Isle Pattern
The women foster an impressive cottage industry in woollen knitwear, from natural coloured home-spun wool.

Their intricate Fair Isle patterns are legendary and are favourites in fabric and textile industries, local and world-wide.

A wind-powered electricity supply seasonally provides between 50% and 85% of the island’s electricity needs. Fair Isle is a world leader in the use of renewable energy.

In 1900 there were 300 inhabitants. Less than 70 people live there today, ranging in age from 6 months to 96 years old. But what is truly remarkable is that the community has a lifestyle based almost entirely on mutual help and community effort. Disputes between individuals or between families on the island are virtually unknown; such is their dependency on, and commitment to cooperation and mutual support.

The commitment to cooperation and mutual support is self-sustaining.
It is what has permitted the people of Fair Isle to live as a community for thousands of years.

A lesson in community

There is much to be learnt from the people of Fair Isle. In recent years, people networks, groups and communities, and the relevance of their activity in present day education, have captured my attention.

A fascination for the behaviour of communities and a desire to learn how to encourage learners to participate within learning groups, motivated me to become a blogger in May last year.

Through my own practice and research, I’ve discovered that achieving a sustainable online learning community is very difficult. Over the years, and especially recently, I’ve been relieved though not satisfied to learn, from many different sources, that it’s not just me. Teacher/facilitator reports of the endeavour needed to engage online learners in community participation are to be found everywhere I look.

So-called learning communities are capricious in the way they perform. Growing an online learning community needs a specialist skill. It also takes a lot of time, effort and patience. Such undertakings do not always achieve the desired learning successes. In Clark Quinn's recent post Real Community, he questions if what we call online communities are really communities.

I continue to look, learn and try to understand how some communities function and survive.Taking a lesson from the people of Fair Isle, how can a sustained commitment to cooperation and mutual support be brought about in a group of online learners?


Sunday, April 5, 2009

In Praise Of Paudit

Praising KashinHannah praising Kashin - Auckland Zoo

Well done! Good thinking! Fantastic idea! Terrific score! Great result!

These are plaudits among many that are part of the vocabulary of the supportive parent or classroom teacher. They’re often used with the learner who is striving to achieve.

Clear-cut recognition of this quality praise works so successfully that many teachers use it even if the learner isn’t putting in much effort and is only making some show towards what might lead to possible achievement. So why give such encouragement to learners who aren’t really achieving?


Good teachers discover, perhaps through long experience, that support and encouragement given to a potential learner usually bring forth a good result. Even a reluctant learner can be encouraged to engage in learning when given praise of the right kind.

In a recent study, Izuma et al have gathered evidence that suggests the brain's reward system works just as well for praise as for money.

A privileged opportunity

In 1993 I was privileged to meet and listen to the experience and advice of Ormond Tait, former Principal of The Correspondence School, New Zealand (TCS), one of Australasia’s largest distance education centres. Tait’s expertise in working with distance learners is legendary.

He gave frequent seminars on distance learning to teachers at TCS, despite his busy timetable. Tait’s empathy for the distance learner was real and passionate. He held the opinion that distance learners are at a severe learning disadvantage nearly all the time, an impediment that sets them apart from most learners in the classroom.

One major difference that he often stressed involves teacher approbation. The learner in the classroom can receive encouragement in many ways. A smile, a nod showing that the learner is on the right track, a kind word of encouragement, a comment on a returned assignment, are all signs of approval that the classroom learner can receive, perhaps several times during a lesson. The distance learner may not have the benefit of any of these plaudits during a similar period of study.

Straight advice

Tait’s advice was implicit. Do not lay on praise with a trowel. That is just not enough. Praise in the distance learning environment has to be heaped on with a shovel. In this, most elearners have similar dispositions to the distance learner. For the most part, the distinction between these two sets of learners lies in how the learning resources are delivered and the nature of these.

Both categories of learners can experience the same feeling of isolation. In many ways Ormond Tait’s advice on encouragement applies as much to elearners as it does to distance learners.

The dangers of over-praise

Unexpected or spontaneous praise is a powerful motivating force for the learner. But it is widely accepted by classroom teachers that praising for achievements that come too easily, or for doing things that the learner may want to do anyway, can be ineffectual and even lead to problems with some learners.

While over-praise in the classroom may lead to feelings of unwanted smugness and
self-satisfaction in the learner, such attitudes are rarely brought about through praise in distance learners.

Studies by Meyer (1992) indicated that, in a classroom environment, praise that comes automatically can quickly become ineffective. As young learners mature they become sophisticated in the way they interpret the social significance of praise. While these suggested guidelines could be expected to apply in some way to distance learners, the opportunities for their occurrence are less likely.

The danger of criticism

Tait’s contention always was that much more praise and encouragement, and certainly no criticism, was the balance most likely to achieve results with the isolated distance learner. Criticism is so demotivating that it should never be used in a distance learning environment. It is very likely the same applies directly to the elearning environment.

So where do the avenues for plaudit lie?

Clearly the elearner and the distance learner share some commonality in respect to praise deficit during periods of study. With elearners, however, the computer interface has the potential to afford some feedback that is not there for the distance learner. And while learners in a classroom environment will ask questions in an attempt to interpret teacher feedback and understand its context, this doesn’t happen when learners are working with computers.

Early studies by Meyer, Mittag, and Engler suggested that learners tend to accept feedback from the computer at face value, and that it can make a difference to their self-perception and motivation. This indication could be taken as good news for elearning, for it provides a valid avenue for encouraging the learner.

My own experience in working with elearners is that computer feedback can provide some measure of encouragement that fills the obvious gaps for the isolated distance learner. But there are other avenues for providing praise that can also provide effective learner support and foster engagement.

Telephone, mobile texting, email and standard letters have all been shown to provide useful results when feedback is positive. Direct chat through an LMS, the use of video conferencing or face to face contact using Skype with webcams provide suitable opportunity for learner-teacher contact to give appropriate learner support.

Tait’s rule about criticism applies equally to all of these. The maxim is keep it constructive and keep it positive at all times.

A List of Plaudits

Reference: Meyer, W.U. (1992). Paradoxical effects of praise and criticism in perceived ability. In W. Strobe & M. Hewstone (Eds.), European review of social psychology (Vol. 3, pp. 259-283). Chichester, UK: Wiley.